Lodgiq Cookie Policy

This Cookie Policy explains how Lodgiq (“we”, “us”, or “our”) uses cookies and similar technologies on our website lodgiq.com and any related pages, products or services (together, the “Service”).

By using the Service, you agree that we can store and access cookies as described in this policy. You can manage or disable cookies at any time (see “How to manage cookies” below).

1. What are cookies?

Cookies are small text files placed on your device (computer, tablet, phone) when you visit a website. They are widely used to make websites work, to remember your preferences, and to provide information to the site owner.

We also use similar technologies such as pixels, tags, and local storage. For simplicity, we refer to all of these as “cookies” in this policy.

2. Why do we use cookies?

We use cookies to:

• Make the website and app work reliably and securely

• Remember your preferences (such as language and cookie choices)

• Understand how visitors use Lodgiq so we can improve it

• Support marketing and measure the effectiveness of our campaigns

We generally group cookies into the following categories:

1. Strictly necessary cookies

2. Performance & analytics cookies

3. Functional cookies

4. Advertising & marketing cookies (if/when enabled)

3. The types of cookies we use

3.1 Strictly necessary cookies

These cookies are essential for the website and app to function. Without them, key services such as secure login or form submissions would not work properly.

We may use strictly necessary cookies to:

• Keep you logged into your Lodgiq account

• Route your requests to the correct server

• Remember your cookie preferences

• Protect the site against fraud and security threats (e.g. CSRF tokens)

Because these cookies are essential, you cannot opt out of them via our cookie banner (but you can block them in your browser, which may break parts of the Service).

3.2 Performance & analytics cookies

These cookies help us understand how visitors use Lodgiq so we can improve performance and user experience.

We may use performance & analytics cookies to:

• See which pages are visited and how long users stay

• Understand which features are used most often

• Detect errors or broken pages

• Measure the impact of new features or design changes

Examples of tools that may set these cookies include:

• Web analytics platforms (e.g. Google Analytics, Plausible or similar)

• A/B testing or performance monitoring tools

Where possible, we configure these tools to minimise the amount of personal data processed (for example by IP anonymisation).

You can opt out of analytics cookies via our cookie preferences or through your browser settings.

3.3 Functional cookies

Functional cookies allow us to remember the choices you make and provide enhanced features tailored to you.

We may use functional cookies to:

• Remember your login session between visits

• Save form details temporarily so you don’t lose progress

• Keep UI preferences (e.g. dark / light mode, language)

If you disable these cookies, some features or personalisation may not work correctly, but the core site should remain usable.

3.4 Advertising & marketing cookies

If and when we run paid campaigns, we may use advertising cookies to:

• Measure the effectiveness of our ads (for example, how many people who clicked an ad signed up)

• Build anonymised audiences for retargeting (e.g. “landlords who visited the pricing page”)

• Avoid showing you the same advert too many times

These cookies may be set by third-party platforms such as Google, Meta (Facebook/Instagram), LinkedIn or similar.

Advertising cookies will only be used where permitted by law and, where required, only after you give consent via our cookie banner or settings.

4. How long do cookies last?

Cookies can be:

• Session cookies – deleted when you close your browser.

• Persistent cookies – remain on your device for a set period or until you delete them.

The exact duration varies by cookie and tool (typically from a few minutes up to 24 months). We aim to keep retention periods no longer than necessary for the purposes described.

5. Third-party cookies

Some cookies on our site are placed by third parties acting on our behalf (for example, analytics providers, payment processors, or embedded services).

These third parties may process information about your visit to Lodgiq in order to:

• Provide analytics and performance data

• Process payments securely

• Deliver or measure advertising (if used)

• Integrate third-party content (e.g. embedded videos, chat widgets)

We do not control these third-party cookies directly. For more information, please visit the privacy or cookie policies of the relevant provider.

6. How to manage cookies

You have several options to manage or disable cookies:

6.1 Via our cookie banner / preferences

When you first visit Lodgiq, you may see a cookie banner or settings panel. This allows you to:

• Accept all cookies

• Reject non-essential cookies

• Customise which categories you allow (e.g. enable analytics but disable ads)

You can change your choices at any time by visiting [link to “Cookie settings” if you have one].

6.2 Via your browser settings

You can also control cookies through your browser:

• Block all cookies

• Block cookies from specific sites

• Delete existing cookies

How you do this depends on your browser. For more details, you can check the help pages for:

• Chrome

• Firefox

• Safari

• Edge

• or your preferred browser

Please note: blocking or deleting cookies may affect how Lodgiq works, especially features that rely on login sessions or saved settings.

7. Changes to this Cookie Policy

We may update this Cookie Policy from time to time, for example if we add new features or tools that use cookies or if regulations change.

When we make significant changes, we will:

• Update the “Last updated” date at the top of this page, and

• Where appropriate, show a notice on the website or ask you to review your cookie preferences again.

8. Contact us

If you have any questions about this Cookie Policy or how we use cookies, you can contact us from the contact us form.